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Report an Outage

Report an Outage

In the case of a large outage situation and/or severe weather, Intercounty Electric will update members with the best available information.  Check this page for updates or check out Facebook page.  Because our Facebook page is not tied directly to our outage reporting system and is not monitored 24/7, please report all outages through SmartHub or call 1-866-621-3679 option 2.

 

Before You Report an Outage

Sometimes a power outage in your home is not a co-op power outage, but instead an issue on your side of the meter. 

  1. Verify that your entire house is out. You may have just blown a fuse or tripped a breaker. 
  2. Check your meter and your main disconnect, which is located near your meter. Take a look at your meter to help determine if the outage is IECA’s problem or a problem within your home. A meter with a digital display will have a blank screen which indicates that the problem is on the co-op’s side. When you see something displayed on the screen, this means that power is getting to the meter and it is not a co-op outage; it is an outage within your home.
  3. If you believe the problem is on the co-op side, call the Cooperative to report the outage at 1-866-621-3679 option 2 or log on to SmartHub to report the outage online. Please do not email us or send us any outage reports via social media, as these channels are not monitored 24/7.
Report an Outage
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INTERCOUNTY ELECTRIC COOPERATIVE
P.O. Box 209 
102 Maple Avenue
Licking, MO 65542

Tel: (573) 674-2211
Fax: (573) 674-2985
Toll Free: (866) 621-3679

Business Hours: 
Mon-Fri 8:00 a.m. to 5:00 p.m.

©2021 Intercounty Electric Cooperative. All Rights Reserved

  • Home
  • About Us
    • Board of Directors
    • Management Staff
    • Director's Notes & Statistics
    • Bylaws/Member Handbook
    • Service Territory
    • Annual Meeting
    • Employment Opportunities
    • Statement of Nondiscrimination
    • History
    • Cooperative Difference
    • Contact Us
    • NEWS
    • About Touchstone Energy Cooperative
  • My Account
    • Membership
    • Billing Options
    • Payment Options
    • SmartHub
    • Rates/Fees
    • Establish Service
    • Forms
    • FAQ's
    • Capital Credits
    • Utility Bill Assistance
  • Products & Services
    • GenerLink
    • Surge Protection
    • Weather Radios
    • Rebate Program
    • Business Lighting Program
    • Safety Presentations
    • Co-op Connections Card
    • Community Room
    • Renewable Energy
    • InterConnect
  • Community
    • Economic Development
      • Revolving Loan Fund
    • Operation Round Up
    • Programs/Presentations
    • Youth Tour
    • C.Y.C.L.E.
    • Energy in Today's Classroom
  • Manage Energy
    • Electric Vehicles
    • Energy Audits
    • Rebates
    • Tips/Tools
  • Outages
    • Outage Center
    • Report an Outage
    • Storm Safety Tips
  • Safety
    • Right of Way Maintenance/Field Work
    • Safety Quiz
    • Electrical Safety
    • Call Before You Dig
    • Electrical Safety Demonstrations
    • Safe Electricity
  • Location One (LOIS)